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BMC Remedy With Smart IT 1.0: For Administrators (WBT) - Details
Add to calendar 2017-01-01 09:00:00 2019-12-31 17:00:00 Africa/Abidjan BMC Remedy with Smart IT 1.0: For Administrators (WBT) Prerequisites BMC Remedy IT Service Management 7.6.04: Administering – Part 2 (ILT/ODL) Or BMC Remedy IT Service Management 8.0.00: Administering – Part 2 (ILT/ODL) Or - false YYYY/MM/DD
Category Partner Training - BMC
Where: Web-based, - (US).
Date: -  
Time: -  
 
Event description:

Prerequisites

  • BMC Remedy IT Service Management 7.6.04: Administering – Part 2 (ILT/ODL)

Or

  • BMC Remedy IT Service Management 8.0.00: Administering – Part 2 (ILT/ODL)

Or

  • BMC Remedy IT Service Management 8.0: What’s New for Administrators (WBT)

Or

  • BMC Remedy IT Service Management 8.1: What’s New for Administrators (WBT)

Course Overview

The BMC Remedy with Smart IT 1.0: For Administrators online course is designed for ITSM application administrators with BMC Remedy IT Service Management (7.6.04 or later) education and experience. This self-paced course introduces participants to the administering features in Smart IT 1.0 to ensure experienced ITSM administrators gain the knowledge necessary for BMC Remedy with Smart IT 1.0 installation and configuration proficiency.

Course Objectives

  • Identify the prerequisites necessary to install Smart IT
  • Install Smart IT User Experience patch
  • Install Smart IT
  • Deploy Smart IT
  • Identify and define administrator authentication and permissions
  • Enable and configure SSL and SSO
  • Add custom fields to incident forms
  • Configure and tune full-text search
Registration options:
Add to cart Qty Ticket Name Ticket Price
BMC Remedy with Smart IT 1.0: For Administrators (WBT)  116.25
Check this box if registering a group

Can’t find a class? Have a question? Please contact columntraining@columnit.com for more information.

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