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BMC Remedy ITSM: Process Designer (WBT) - Details
Add to calendar 2017-01-01 09:00:00 2019-12-31 17:00:00 Africa/Abidjan BMC Remedy ITSM: Process Designer (WBT) Prerequisites None Course Overview This online course provides BMC Remedy IT Service Management administrators with the concepts and skills needed to incorporate best practices when installing and configuring Process Designer. This course gives participa - false YYYY/MM/DD
Category Partner Training - BMC
Where: Web-based, - (US).
Date: -  
Time: -  
 
Event description:

Prerequisites

  • None

Course Overview

This online course provides BMC Remedy IT Service Management administrators with the concepts and skills needed to incorporate best practices when installing and configuring Process Designer. This course gives participants an overview of the Process Designer architecture and installation process, and reviews how to create, edit, and deploy Process Designer processes.

Additionally, participants will learn basic guidelines for implementing processes in SRM and ITSM.

Course Objectives

  • Explain Process Designer architecture
  • Install Process Designer for use in out-of-the-box ITSM applications
  • Create, edit, view, and deploy processes
  • Implement processes in SRM
  • Attach processes to SRD
  • Describe how Process Designer integrates into incident, problem, change, and work order fulfillment requests

Dress Code: Business Casual

Registration options:
Add to cart Qty Ticket Name Ticket Price
BMC Remedy ITSM: Process Designer (WBT)  581.25
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Can’t find a class? Have a question? Please contact columntraining@columnit.com for more information.

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