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BMC Remedy IT Service Management 8.1: What's New For Administrators (WBT) - Details
Add to calendar 2017-01-01 09:00:00 2019-12-31 17:00:00 Africa/Abidjan BMC Remedy IT Service Management 8.1: What's New For Administrators (WBT) Prerequisites BMC Remedy IT Service Management 8.0: Administering – Part 2 Course Overview The BMC Remedy IT Service Management 8.1: What’s New for Administrators online course is designed for ITSM application administrators with previous BMC Remedy - false YYYY/MM/DD
Category Partner Training - BMC
Where: Web-based, - (US).
Date: -  
Time: -  
 
Event description:

Prerequisites

  • BMC Remedy IT Service Management 8.0: Administering – Part 2

Course Overview

The BMC Remedy IT Service Management 8.1: What’s New for Administrators online course is designed for ITSM application administrators with previous BMC Remedy IT Service Management 8.0 education and experience. This self-paced course introduces participants to the new features in ITSM 8.1, using examples and quizzes to ensure that the experienced 8.0 users gain the knowledge necessary for 8.1 proficiency. In addition, some new features in BMC Atrium Core 8.1 and BMC Remedy AR System 8.1 are also covered in this course.

Course Objectives

  • Describe the simplified installation procedure for BMC Remedy ITSM Suite 8.1
  • Define and describe IPv6
  • Identify the need for a move from IPv4 to IPv6
  • Describe the extended scope of data loading in ITSM to include services and service relationships
  • Identify the updates to the multitenancy model
  • List the new ITSM calendar (Next-Generation calendar) configuration steps
  • Describe the email-based approval for the ITSM applications
  • Learn how to configure the AR System Email HTML template
  • Identify the Standard Rules Editor and Precedence Set Editor user interfaces enhancements
  • Describe the new simplified user interface for Atrium Single Sign-On v8.1
  • Identify the updates around Atrium Integrator and Atrium Integration Engine
  • Identify enhancements to overlays – Granular Overlays
  • Identify updates to BMC Remedy Migrator and RTF

Dress Code: Business Casual

Registration options:
Add to cart Qty Ticket Name Ticket Price
BMC Remedy IT Service Management 8.1: What's New For Administrators (WBT)  116.25
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