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BMC Remedy IT Service Management 8.0: What's New For Users (WBT) - Details
Add to calendar 2017-01-01 09:00:00 2019-12-31 17:00:00 Africa/Abidjan BMC Remedy IT Service Management 8.0: What's New For Users (WBT) Prerequisites BMC Remedy Service Desk 7.6.04: Using (WBT) Or BMC Remedy Change Management 7.6.04: Using (WBT) Or BMC Remedy Asset Management 7.6.04: Using (WBT) Or BMC Remedy IT Service Management 7.6.04: What’s New for Users (WBT) - false YYYY/MM/DD
Category Partner Training - BMC
Where: Web-based, - (US).
Date: -  
Time: -  
 
Event description:

Prerequisites

  • BMC Remedy Service Desk 7.6.04: Using (WBT)
  • Or
  • BMC Remedy Change Management 7.6.04: Using (WBT)
  • Or
  • BMC Remedy Asset Management 7.6.04: Using (WBT)
  • Or
  • BMC Remedy IT Service Management 7.6.04: What’s New for Users (WBT)

Course Overview

The BMC Remedy IT Service Management 8.0: What’s New for Users online course is designed for ITSM users and managers with previous BMC Remedy IT Service Management 7.6.04 education and experience. This self-paced course introduces participants to the new features in ITSM 8.0 that are relevant to a user. The course includes 8.0 examples and quizzes to ensure experienced 7.6.04 users gain the knowledge necessary for 8.0 proficiency.

Course Objectives

  • Navigate new online product documentation
  • Subscribe to RSS and Twitter feeds
  • Use built-in chat
  • Search from the Applications list
  • Identify changes to popular BMC Remedy ITSM forms
  • Access service information
  • Reserve software licenses and hardware
  • Use the License Job qualification builder

Dress Code: Business Casual

Registration options:
Add to cart Qty Ticket Name Ticket Price
BMC Remedy IT Service Management 8.0: What's New For Users (WBT)  116.25
Check this box if registering a group

Can’t find a class? Have a question? Please contact columntraining@columnit.com for more information.

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