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BMC Remedy IT Service Management 8.0: What’s New For Administrators (WBT) - Details
Add to calendar 2017-01-01 09:00:00 2019-12-31 17:00:00 Africa/Abidjan BMC Remedy IT Service Management 8.0: What’s New for Administrators (WBT) Prerequisites BMC Remedy IT Service Management 7.6.04: Administering - Part 2 Course Overview The BMC Remedy IT Service Management 8.0: What’s New for Administrators online course is designed for ITSM application administrators with previous BMC Remedy - false YYYY/MM/DD
Category Partner Training - BMC
Where: Web-based, - (US).
Date: -  
Time: -  
 
Event description:

Prerequisites

  • BMC Remedy IT Service Management 7.6.04: Administering - Part 2

Course Overview

The BMC Remedy IT Service Management 8.0: What’s New for Administrators online course is designed for ITSM application administrators with previous BMC Remedy IT Service Management 7.6.04 education and experience. This self-paced course introduces participants to the new features in ITSM 8.0, using examples and quizzes to ensure experienced 7.6.04 users gain the knowledge necessary for 8.0 proficiency.

All participants are encouraged to take the optional examination included with this course. Those who hold the title of BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04 can upgrade to 8.0 accreditation, upon passing the BMC Remedy IT Service Management 8.0: What’s New for Administrators examination. Those who do not hold a BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04 title are not awarded the 8.0 title for passing the examination included with this course.

Course Objectives

  • Navigate new online product documentation
  • Identify the purpose of Hub and Spoke technology
  • Configure and subscribe to RSS and Twitter feeds
  • Use the chat feature and identify installation considerations
  • Identify key user interface changes
  • Reserve software licenses and hardware
  • Identify license enhancements
  • Identify approval phase changes

Dress Code: Business Casual

Registration options:
Add to cart Qty Ticket Name Ticket Price
BMC Remedy IT Service Management 8.0: What’s New for Administrators (WBT)  116.25
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Can’t find a class? Have a question? Please contact columntraining@columnit.com for more information.

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