Manage change across the entire IT infrastructure

BMC Change Management

Up to 80% of IT system failures are related to poorly managed change brought on by ongoing technology innovations and continual shifts in business strategy — including upgrades, patches, new systems, and new technologies affecting both desktop systems and data centers. BMC Remedy Change Management delivers comprehensive policy, process management, and planning capabilities that help you increase the speed and consistency in which you implement changes, while also minimizing business risk and disruption.

Manage change across the entire IT infrastructure – from data centers to desktop – according to ITIL best practices and organizational policy.

This product provides:

  • Distinct, yet fully integrated, ITIL based change and release management applications
  • Seamless integration with other service management solutions (service desk, asset, service level, service request, identity, knowledge)
  • Built-in process flow taskbar and interactive process model to enforce process rigor
  • Single, purpose built CMDB allowing for business awareness within the change and release process
  • Simplified interfaces and templates for rapid change and release creation and processing
  • Powerful, proven workflow engine enabling automation of change and release approvals
  • Multi-tenant architecture supporting global enterprises

With BMC Change Management, you will:

  • Enforce best practice processes
  • Align change management functions with business drivers
  • Improve metrics such as incidents caused by change, change backout rates, failed changes
  • Realize closed loop change and configuration with seamless integration to configuration automation solutions
  • Possess change management visibility like never before with collision detection, change impact analysis and simulation and business oriented change dashboards

To learn more about how we can help you improve
performance while reducing cost and risk.