Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. When you provide information to us via our web site, we protect it according to this policy. If you have any questions, please don't hesitate to let us know.

COLUMN TECHNOLOGIES participates in the Safe Harbor program negotiated by the U.S. Department of Commerce under the European Union's 1995 Directive on Data Protection. More information about the Safe Harbor program and the data privacy and security principles can be found at www.export.gov/safeharbor/sh_overview. The principles are designed to inform people about how personal information they disclose will be used, and to provide people with a certain amount of control over their personal data.

Column Technologies operates in the business-to-business (B2B) industry. Unlike many companies and web sites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business customers.

The Information We Collect

We may collect the following types of information when you browse www.columnit.com:

• Information you provide directly, such as your name or ordering information when you register or make an online order or e-mail messages you send us;
• The web pages your Internet browser visits when browsing COLUMN TECHNOLOGIES’ website;
• click-through information related to Column Technologies marketing activities; and
• Aggregate data, such as the number of hits per week or per web page.

The Way We Use Information

Column Technologies does not rent or sell customer information. We use information collected online in the following ways:

• For information you provide directly, such as ordering information or e-mail messages, we use the information to respond to your orders and requests.
• For information you provide online, including actions or clicks from hyperlinks and subscriptions, we use the information to customize future communications and web pages in accordance with communication preferences you have established with Column Technologies.
• For some registration, email and use data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
• For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.

Column Technologies may use third-party storage or service-provider companies to perform some functions including the processing of data. Such companies are under a duty of confidentiality to Column Technologies.

When We Share Customer Information

COLUMN TECHNOLOGIES shares customer information for business purposes only on a need-to-know basis and only with: (a) its own employees and affiliates; (b) the customer from which COLUMN TECHNOLOGIES received the information; (c) COLUMN TECHNOLOGIES subcontractors and consultants that have agreed to safeguard such information in a like manner to the way that COLUMN TECHNOLOGIES safeguards such information and that have signed confidentiality agreements with BMC; and (d) other entities authorized to have access to such information under applicable law or regulation. COLUMN TECHNOLOGIES does not share non-public individually identifiable information with third party marketers.

Column Technologies may disclose customer information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.

We will not use or share customer information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.

Our Commitment to Data Integrity and Security

COLUMN TECHNOLOGIES processes customer information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that customer information is accurate, complete current and otherwise reliable with regard to its intended use. However, COLUMN TECHNOLOGIES expects customers will update their personal information with COLUMN TECHNOLOGIES as necessary.

COLUMN TECHNOLOGIES takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of customer information. This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.

How We Enforce Our Privacy Policy

COLUMN TECHNOLOGIES will periodically verify our compliance with the principles contained in this privacy policy. Interested persons are encouraged to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of customer information. In the event that we cannot satisfactorily resolve a complaint through our internal processes, the complaint may be referred to a higher dispute resolution authority. We will cooperate fully with the Federal Trade Commission on behalf of U.S. residents and the Data Protection Authorities of any European Union nation on behalf of its residents. In the event that we or such authorities determine that we did not comply with this principles contained in the privacy policy, we will take appropriate steps to address any adverse effects and to promote future compliance.

About Column Technologies (UK) Limited

Column Technologies (UK) Limited is a limited company registered in England and Wales with a registered company number of 6316811 and a registered office of PKF (UK) LLP, East Coast House, Beacon Park Gorleston, Great Yarmouth, Norfolk NR31 7RU. VAT number: 926 8531 01

Revisions and Contact Information

We constantly update the features of our web site to better serve you and all our customers, so this policy may also be revised from time to time. Column Technologies may modify this policy without advance notice and any modifications are effective when they are posted here. By using our web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us by sending an e-mail message to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the subject line heading of "Privacy Policy Request".

Revised April 2008.