Service Management Consulting Services
The IT Infrastructure Library - ITIL - the most widely accepted framework of best practices for IT Service Management and Service Delivery. Our ITIL experience, combined with our real-world application development, systems integration, and implementation knowledge, helps us provide solid, practical solutions.
Service Management Assessment
Column’s assessment services identify areas that need improvement and optimization; we can focus on a single service management area, a single service delivery area, or your entire IT function. A Column Service Management Assessment will pinpoint the steps you need to take to make your organization’s Service Management vision a reality.
Working with our IT Service Management consultants, your organization can reach your goals in a shorter time. Our consultants help deliver implementation roadmaps that ensure today's decisions do not stop you from reaching your goals. Let us:
- Teach your staff and management about ITIL
- Reduce your costs and improve efficiency
- Ensure Alignment with the ITIL framework
- Assess your service delivery and service support
- Develop a customized implementation roadmap
- Assist with your unique organizational change challenges
To learn how Column's Service Management consulting services can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.