ITIL V3 Service Capability Training

About ITIL Service Capability Training
The ITIL Service Capability Stream consists of four certifications that focus on a series of process activities, their execution, and their use throughout specific phases of the ITIL Service Lifecycle. This stream will interest candidates who want a deeper understanding of ITIL V3 processes and roles, how they are implemented, and how they interact.
In partnership with ITPreneurs - one of the world's leading ITIL training providers and accredited by ITIL examination institutes EXIN and Loyalist Certification Services - Column offers all four Service Capability training courses online and at training centers in cities throughout North America.
ITIL Service Capability Training Courses
The ITIL Service Capability training courses are:
- Operational Support and Analysis
- Planning, Protection and Optimization
- Release, Control and Validation
- Service Offerings and Agreements
This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Operational Support and Analysis.
This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Planning, Protection, and Optimization.
This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Release, Control and Validation.
This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Service Offerings and Agreements.
To learn how Column's ITIL training can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.
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