About ITIL Service Capability Training

The ITIL Service Capability Stream consists of four certifications that focus on a series of process activities, their execution, and their use throughout specific phases of the ITIL Service Lifecycle. This stream will interest candidates who want a deeper understanding of ITIL V3 processes and roles, how they are implemented, and how they interact.

In partnership with ITPreneurs - one of the world's leading ITIL training providers and accredited by ITIL examination institutes EXIN and Loyalist Certification Services - Column offers all four Service Capability training courses online and at training centers in cities throughout North America.

View Column's ITIL training schedule.

ITIL Service Capability Training Courses

The ITIL Service Capability training courses are:

• Operational Support and Analysis

This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Operational Support and Analysis.

• Planning, Protection and Optimization

This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Planning, Protection, and Optimization.

• Release, Control and Validation

This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Release, Control and Validation.

• Service Offerings and Agreements

This five-day, hands-on course focuses on the ITIL V3 Service Lifecycle and the detailed, operational-level processes associated with Service Offerings and Agreements.

To learn how Column's ITIL training can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.