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ITIL Service Capability Training

About ITIL Service Capability Training

The ITIL Service Capability Stream consists of four certifications that focus on a series of process activities, their execution, and their use throughout specific phases of the ITIL Service Lifecycle. This stream will interest candidates who want a deeper understanding of ITIL processes and roles, how they are implemented, and how they interact.

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ITIL Service Capability Training Courses

The ITIL Service Capability training courses are:

Operational Support and Analysis

This five-day, hands-on course focuses on the ITIL Service Lifecycle and the detailed, operational-level processes associated with Operational Support and Analysis.

Planning, Protection and Optimization

This five-day, hands-on course focuses on the ITIL Service Lifecycle and the detailed, operational-level processes associated with Planning, Protection, and Optimization.

Release, Control and Validation

This five-day, hands-on course focuses on the ITIL Service Lifecycle and the detailed, operational-level processes associated with Release, Control and Validation.

Service Offerings and Agreements

This five-day, hands-on course focuses on the ITIL Service Lifecycle and the detailed, operational-level processes associated with Service Offerings and Agreements.

Disclaimer: ‘ITIL® is a registered trademark of AXELOS Limited.’

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