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SaaS-Based ITSM

How to Choose a SaaS-Based IT Service Management Solution.

The right ITSM approach can help determine your business agility for years to come.

Whether on-premise or through a Software as a Service (SaaS) model, the choice on how to best consume software is based on your specific requirements at different points in your business and organizational lifecycles. With each model, it’s important to consider a more complete solution if you need integration, automation, and change/release management.

This white paper examines the criteria that has helped organizations choose the right level of Saas-based IT service management platform.

Complete the form below to download the BMC Industry Insights white paper

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