Column Technologies Launches Column Case Management 3.0 for Improved Case Handling
DOWNERS GROVE, IL, June 5, 2012 --Column Technologies, a global technology solutions and software provider, announced today the launch of Column Case Management 3.0. Column Case Management is a workflow-driven, commercial-off-the-shelf (COTS) web-based case management software solution. Column Case Management addresses specific business process management such as 311, vendor management, and licensing and regulations to name a few. Its multi-tenancy capability allows for a global shared services model, expansion into other organizational departments, and multi-agency extendibility to leverage financial investment. Two focused applications derived from Column Case Management address HR service delivery through Column Case HR and investigation handling for public safety and private organizations through Column Case Investigative.
This new release integrates Column Core to give organizations the flexibility of plug-and-play modules. Built on the proven foundation of the BMC Remedy AR System, Column Core solutions include Column Search, Column Data Visualization, and business intelligence. “Case 3.0 represents a major milestone since the release provides our customers the same Column Case Management solution while offering easier flexibility to adjust the application to suit security, process, data, and reporting needs,” said Matt Moore VP of Product Development.
Column Case Management 3.0 improved features and capabilities also include data and relationship management, approvals, service level agreement and performance management, a notification and e-mail engine, documentation and file management, knowledge management, task management, a configuration and customization layer, self-service portal, user configurable dashboards, and additional out-of-the-box reports.
In addition to these enhancements, Column Case Management 3.0 has been given an overhaul to the 'look and feel' making the user view simplified and configurable. With the flexibility of the solution's unique administrator empowerment, organizations are able to quickly make changes and adjustments to realize faster return on investment.
About Column Technologies
Established in 1998, Column Technologies is a global technology solutions and software provider with success across the public and private sectors. Headquartered in the United States, Column Technologies employs over 350 employees around the world, as well as offices in Australia, Canada, India, Singapore, South Africa, and the United Kingdom. For additional information about Column Technologies, please visit www.columnit.com or call 1-866-265-8665. You can also find us on Facebook and follow us on Twitter.
About Column Case Management
Column Case Management is a workflow-driven, commercial-off-the-shelf (COTS) web-based case management software solution that enables organizations to increase efficiencies in investigation case handling and mitigate risk while ensuring compliance. For more information visit: www.columnit.com or call 1-866-265-8665.