Column hosted as featured speaker for the NASTD

Downers Grove, IL, April 24, 2010 - Column Technologies’ Sam Friedman and Lori Ashworth are hosted as the featured speakers for the National Association of State Technology Directors’ procurement spotlight. The live webinar took place during NASTD’s weeklong event, April 24 – 27 in Charleston, West Virginia.

Sam and Lori presented “Best Practices: Business Intelligence for IT Service Management,” offering NASTD state members easy access to a network of IT professionals across the nation and a wide array of meaningful technology information tools and resources.

IT will often struggle with metrics, performance indicators, management dashboards or balanced scorecards, they are known by many different names and the business of managing IT becomes so much more difficult without them. Unfortunately these potentially useful tools can often be derailed by politics, suspicion or lack of continuity. By utilizing proper technology information tools and resources with a strong team of professional support, Sam and Lori discussed, businesses can harness a powerful source of information to help strengthen their business.

To view the on-demand presentation, please click here.

About the Speakers:

Sam Friedman has extensive experience in ITSM operations, management and application development. Previous experience includes: ITIL Release Manager at Bloomberg LP, oversaw software testing and deployment to 150,000+, globally distributed end points; Application Developer at Bloomberg LP, designed and developed ITIL Incident Management and ITIL Change Management solutions for corporate wide-area network operations; Solution Architect for Column Technologies, acted as developer.

Lori Ashworth has experience designing and deploying mid-to-large scale reporting and Business Intelligence solutions and technologies in both the public and private sectors. Prior to joining Column Technologies she developed enterprise reporting solutions for the US Navy, US Marine Core, and US Army. And, since coming onboard at Column Technologies, Lori has designed and deployed enterprise-wide, business intelligence solutions for Healthcare and IT Service Management business processes.

About Column Technologies

Established in 1998, Column Technologies is a global technology, management consulting, and services company that helps commercial and public sector organizations improve service efficiency while lowering costs and risk. Headquartered in the United States, we have 275 employees around the world, as well as offices in Australia, Canada, India, Singapore, South Africa, and the United Kingdom. For additional information about Column Technologies, please visit http://www.columnIT.com or call 1-866-265-8665.