Column Technologiesâ€™ Customer Support offers direct access to experienced support analysts and extensive technical resources to help maximize the benefits of your BMC Software technology. As a BMC Software Elite Solution Partner, our analysts are trained and certified to help address your most pressing IT Service Management issues. We provide around the clock support, with centers in the United States and India, to minimize downtime and quickly resolve performance issues.
Column Customer Support Components
Column Technologiesâ€™ Customer Support offers:
Column Front Line Support Now Offers Customizable Support Packages
Columnâ€™s Front Line Support bundled packages offer basic coverage at the Fast Track Support level and expanded coverage with each addition. Our Managed Services package is the most comprehensive coverage available, providing Remedy administrators and developers working as an extension of your IT team.
Column Technologies takes a unique approach to supply the highest level of support to meet your organizationâ€™s needs. We start you out with the basic support and maintenance and you select three a la carte options that best meet your support goals.
I am thrilled about you all supporting us again for this next year!