Column Technologies' pillar of success is attributed to the experience and talent comprised in each of the business practice areas. We help our clients create value and architect change through our wide range of consulting services:

Business Intelligence (BI)

Column understands that business intelligence is more than simply implementing a technology. Column's experience in industries such as finance, retail, healthcare, manufacturing and government ensure that we work with you to understand your business priorities, consistently strive to achieve immediate value and lay the foundation for growth.

Business Service Management (BSM)

Enterprise and public sector organizations are seeking an approach to increase visibility, while lowering costs and risks. For over a decade, Column’s continuously evolving methodologies and approaches capitalize on our customer’s most attainable goals and objectives to transform their organization. Column's consulting services ensure solutions and processes align with their overall BSM strategy through maturity assessments, business cases, and business value assessments.

Business Process Management

Businesses and governments are evolving their operations to accommodate an increasingly complex, unpredictable and interconnected global marketplace. Column's combination of talent, experience, solutions, and tools help develop and operate scalable, efficient and agile business processes to deliver immediate and long-lasting value.

Case Management

The transformation from a manual to an automated business process management methodology is a vigilant approach that businesses and governments, regardless of size, are accommodating as part of their holistic operational strategy. Column's consulting expertise offers organizations the capabilities to step beyond IT and tackle information silos, security, audit and compliance, and unique workflow challenges in the areas of human resources and investigation.

Customer Relationship Management

A customer-centric approach to customer service management is vital to long-term sustainability. As customer segments evolve and demands increase, organizations recognize the need to move beyond incremental change and pursue ways to produce value-based service experiences. Column's Customer Relationship Management consulting services assist organizations to deliver satisfying and profitable customer experiences that foster customer loyalty and support growth.

To learn how Column's consulting services can help you achieve your goals and objectives, you can contact a Column office, have Column contact you, or chat with a Column representative.