Secure Access Solutions that Empower People
Bomgar simplifies support by letting technicians control remote computers, servers, smartphones and network devices over the internet or network. With Bomgar, a support rep can see what customers see or control their computers for support. Seeing the screen helps you decrease on-site visits, eliminate phone support, and respond effectively to peaks in demand. Resolve more incidents in first tier on the first call with Bomgar.
The Remote Support Appliance™
Bomgar was the first to introduce an appliance-based approach to remote support. Bomgar’s patented deployment model – The Bomgar Box™ – continues to be the most secure option for deploying remote support.
Bomgar makes remote support secure, integrated and manageable. It integrates with identity management, gives managers complete visibility into support activity, includes powerful tools for technicians and automates redundant tasks.
Bomgar gives you remote access to all the platforms you support, inside or outside the network, and it works on both attended and unattended computers and servers.
With Bomgar, you can eliminate phone support and drive all requests
through the web.
Multiple groups across your organization can use Bomgar.