SaaS: BMC Remedy OnDemand Solution

Complete, end-to-end IT service lifecycle management for $149/ month

Your global enterprise expects IT operations to deliver higher value business results despite tight budgets, limited staff, and difficulty retaining technical expertise.
You need a best-in-class consolidated service desk with full ITIL certification and other best practices built in—one that has an IT service management lifecycle for service desk, problem, change, release, or asset management – all aligned with your business requirements to support Business Service Management.

You want to replace custom development efforts with packaged applications by purchasing software capability, not a software license, with subscription-based “pay-as-you-go” pricing, rapid time-to-value, and no hardware, software or capital expense requirements.
You need a remote service powered by a market leader to handle ongoing administration, backup, and maintenance of software and related infrastructure—delivered as a service.

Your small to midsized business requires a low-cost, rapidly deployed help desk solution.
Your business demands an intuitive, browser-based interface for end users and IT staff with easy integration that saves you money.

You need a cloud-based IT management solution that delivers out-of-the-box self service, inventory management, and ITIL compatible incident management on the proven Force.com platform.
You want to automate incident management processes that enable your help desk to respond quickly to user requests while off-loading the cost of management, administration, and maintenance.