Gain control of change management processes and eliminate the leading cause of unplanned IT failures.

Manage change across the entire IT infrastructure – from data centers to desktop – according to ITIL best practices and organizational policy.

This product provides:

• Distinct, yet fully integrated, ITIL based change and release management applications
• Single, purpose built CMDB allowing for business awareness within the change and release process
• Powerful, proven workflow engine enabling automation of change and release approvals
• Seamless integration with other service management solutions (service desk, asset, service level, service request, identity, knowledge)
• Simplified interfaces and templates for rapid change and release creation and processing
• Multi-tenant architecture supporting global enterprises
• Built-in process flow taskbar and interactive process model to enforce process rigor

With BMC Remedy Change & Release Management, you will:

• Enforce best practice processes
• Improve metrics such as incidents caused by change, change backout rates, failed changes
• Possess change management visibility like never before with collision detection, change impact analysis and simulation and business oriented change dashboards
• Align change management functions with business drivers
• Realize closed loop change and configuration with seamless integration to configuration automation solutions