BMC Service Desk Express 9.x: Administering - Part 1 (WBT)

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About BMC Service Desk Express 9.x: Administering - Part 1 Training

This online course is designed to teach students how to use, configure, and manage BMC Service Desk Express. Students learn how to perform various tasks including creating staff members, defining priority levels, assets and relationships, implementing support actions, and implementing the system administration functions to tailor the SDE application to general and specific business needs.

This course is part of the BMC Service Desk Learning Path.

Course Objectives

Course Details

To learn how Column's BMC Service Desk Express training can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.