About BMC Remedy AR System 7.5: What's New (ODL)

This course introduces you to the new features and functionality of BMC Remedy AR System 7.5 through a combination of engaging Web-based content and access to a remote lab. The remote lab allows you to work in a real AR System 7.5 environment and gives you hands-on practice building and testing the new features in this release.

From point of registration confirmation, you have 60 days of access to the educational content and 5 consecutive days of access to the remote lab environment. During the 5 consecutive day period, you can work at your own pace through approximately 3 days of Web-based education interspersed with labs in the remote environment. The labs reinforce the concepts taught and where appropriate include “how to” demonstration videos.

View Column's BMC Software training schedule.

Course Objectives

• Introduce BMC Remedy AR System 7.5
• Identify architectural changes
• Identify installation considerations
• Identify improvements to the user experience
• Compare Developer Studio to the BMC Remedy AR System 7.x Administrator Tool
• Identify AR System 7.5 features that improve usability
• Identify AR System 7.5 workflow enhancements
• Identify new troubleshooting tools and techniques
• List performance improvements
• Identify licensing changes

Course Details

• Code: RSMG-ACM2-0210
• Product: BMC Remedy Action Request System 7.5
• Delivery: On Demand Learning (ODL)
• Duration: Three days
• Target Audience:
  • 7.1 Administrators
  • 7.1 Developers
• Prerequisites:
  • BMC Remedy AR System 7.x: Administering - Part 2 or
  • BMC Remedy AR System 7.x: Administering - Part 3 or
  • BMC Remedy AR System 7.x: What's New (WBT)

To learn how Column's BMC Remedy AR System training can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.