BMC Remedy AR System 7.5: What's New (ODL)

About BMC Remedy AR System 7.5: What's New (ODL)

This course introduces you to the new features and functionality of BMC Remedy AR System 7.5 through a combination of engaging Web-based content and access to a remote lab. The remote lab allows you to work in a real AR System 7.5 environment and gives you hands-on practice building and testing the new features in this release.

From point of registration confirmation, you have 60 days of access to the educational content and 5 consecutive days of access to the remote lab environment. During the 5 consecutive day period, you can work at your own pace through approximately 3 days of Web-based education interspersed with labs in the remote environment. The labs reinforce the concepts taught and where appropriate include “how to” demonstration videos.

Course Objectives

• Introduce BMC Remedy AR System 7.5
• Identify architectural changes
• Identify installation considerations
• Identify improvements to the user experience
• Compare Developer Studio to the BMC Remedy AR System 7.x Administrator Tool
• Identify AR System 7.5 features that improve usability
• Identify AR System 7.5 workflow enhancements
• Identify new troubleshooting tools and techniques
• List performance improvements
• Identify licensing changes

Course Details

• Code: RSMG-ACM2-0210
• Product: BMC Remedy Action Request System 7.5
• Delivery: On Demand Learning (ODL)
• Duration: Three days
• Target Audience:
  • 7.1 Administrators
  • 7.1 Developers
• Prerequisites:
  • BMC Remedy AR System 7.x: Administering - Part 2 or
  • BMC Remedy AR System 7.x: Administering - Part 3 or
  • BMC Remedy AR System 7.x: What's New (WBT)

To learn how Column's BMC Remedy AR System training can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.