Empower your service desk
with automation

Atrium Orchestrator

Process automation across your entire service management environment

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator, an integral part of BMC’s Automation Passport and Intelligent Compliance strategies, automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Automate data collection for audit compliance
  • Free up IT resources
  • Deliver consistent task and automation workflow results
  • Align with best practices

Process automation can reduce manual effort by 90 percent

Tackle a simple task today and handle more complex process and application integration needs over time. Atrium Orchestrator handles the highest workflow volume of routine tasks and process enforcement to reliably meet the day-to-day demands of the largest enterprises and service providers.

Pre-built content

Thousands of pre-built run books based on ITIL processes and best practices

Application connectivity

Integration Mapping Wizard to simplify configuration of application interfaces

Graphical design

Graphical Development Studio for assembling workflows

Centralized console

Operator Control Panel for control and monitoring of workflow execution

Enterprise class

Scalable grid architecture with load balancing and high availability

Take a closer look

  • Integrate easily with BMC and third-party IT service management applications and tools
  • Save money and time by automating manual tasks (like password resets)
  • Upgrade or change IT management applications without redesigning workflows
  • Improve quality of service and customer satisfaction

To learn more about how we can help you improve
performance while reducing cost and risk.