Abydos Analyser is the most effective way to analyse, edit, document and graphically present workflow rules within BMC Remedy applications.

Abydos Analyser can be used with any BMC Remedy application, including all ITSM applications and any custom built application. It uses a familiar Microsoft Visio-based graphical interface to allow developers to view workflow graphically without having to search through lists of workflow objects.

Key Benefits

• Accelerated and reduced cost of development and maintenance through graphical drag-and-drop development environment.

• Clear documented workflow presented in graphical format, either in Microsoft Visio, Word, or Excel reports that can be used for future reference.

• Use to assist with application upgrades by providing in-depth analysis and documentation of legacy systems, gap analysis, and baseline documentation of ITSM 7 applications for reference and auditing.

The Problem

BMC Remedy-based applications are often complex with hundreds or even thousands of workflow objects. Finding the required workflow objects and understanding how they interact can be time-consuming and costly.

The Solution

Abydos Analyser connects directly to your BMC Remedy server and graphically displays workflow rules related to the form or field you select. This means that developers can view and edit the workflow rules in a simple graphical environment leading to faster development, diagnosis and resolution of workflow problems.

Abydos Analyser supports BMC Remedy AR version 5.x, 6.x, and 7.x, and requires Microsoft Visio 2002, 2003, or 2007.

To learn how Abydos Analyser can improve performance while reducing costs and risk, you can contact a Column office, have Column contact you, or chat with a Column representative.