Technology Partners

Recognized as the leader in Business Service Management, BMC Software offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk, and drive business profit.

Enterprise remote support with Bomgar makes support more responsive, efficient, and secure by removing the geographical and technical barriers between customers and those supporting them.

Entuity's Eye of the Storm® (EYE) network management solution aligns IT resources to their business critical services. Through automatic network discovery, capturing unrivalled network data along with integrated fault, inventory and flow-based network performance management capabilities, EYE keeps service delivery at high levels.

Jaspersoft's open source business intelligence suite is the world's most widely used BI software, with more than 8 million total downloads worldwide and more than 10,000 commercial customers in 96 countries.

As the only company exclusively focused on developing business service management (BSM) and service delivery management (SDM) software tools exclusively for Remedy, Kinetic Data offers the most extensive portfolio of third-party, "built on BMC Remedy" packaged BSM applications.

Matrix42 BMC User Workplace Automation with Matrix42 automates the entire lifecycle of desktops, laptops and mobile devices, so you can dramatically reduce TCO, control software licensing costs, effectively manage power costs and ensure all configurations comply with corporate policies while assuring a high degree of end user autonomy.

SailPoint empowers the world's largest organizations to streamline their identity management programs, improve compliance, enhance security and minimize corporate risk. The company’s award-winning solution, SailPoint IdentityIQ™, provides on-demand visibility into “who has access to what” helping customers from all industries demonstrate true business value with a fast ROI.

Scapa Technologies offers a Test and Performance Platform (TPP) that tests and optimizes Remedy-based solutions. Scapa TPP is a tool that produces visibility of system performance and user experience characteristics.

Splunk software collects, indexes and harnesses the massive quantity of machine data continuously generated by the websites, applications, servers, networks and mobile devices that power business. More than 3,300 enterprises, universities, government agencies and service providers in more than 75 countries use Splunk to gain operational intelligence that deepens business understanding, improves service and uptime, reduces cost and mitigates cybersecurity risk.