Event Presentations

Our team regularly shares their insights on how to best use innovative products, technologies, and best practices. Here, you'll find on-demand webcasts, demos, and presentations from Column representatives, our BMC Software partners, and other members of our partner network.

What’s New in BMC Remedy ITSM 7.6.04 - Toronto Lunch and Learn Session - Quentin Mackey, VP of Consulting Services and Delivery - January 17, 2012

Case Management HR Thought Leadership Webinar with Coldwater Creek - March 24, 2011

How to Achieve the Greatest Results with Customer Service Webinar - August 31, 2010

Quickly Search and Access Information with Column Search On-demand Webinar - May 20, 2010

Business Intelligence Best Practices for IT Service Management - April 26, 2010

BMC Atrium Discovery and Dependency Mapping (Tideway) On-demand Webinar - April 14, 2010

Increase Investigative Effectiveness with Column Case Management On-demand Webinar - April 8, 2010

Business Service Management (PDF: 2.08 MB) - Michael Zielinski, Column Technologies

CMDB Viewed Through the Eyes of Change and Asset Management (PDF: 1.35 MB) - Matthew Maichuk, Column Technologies

Business Service Management: Remedy at NYU (PDF: 93 KB) - Christine O'Connor and Vincent Hou, New York University